Reset your Adobe Creative Cloud Password

Created by Ryan Harnwell, Modified on Sun, 19 Nov, 2023 at 10:21 AM by Ryan Harnwell

Go to your Adobe account sign-in page.

In the sign-in window, click Forgot password?

In the Forgot password window, enter the email address associated with your Adobe ID, and then click Next.

In the Reset your password window, choose how you want to reset your password:

Recovery email: Adobe sends an email with a link to reset your password to your Adobe ID email address.

The password reset link expires 72 hours from the time it was sent.

Recovery text: Adobe sends a text message with a verification code to your registered phone number.

NOTE:

If you do not have access to your Adobe ID email address and do not have a phone number associated with your account for recovery, contact us to reset your password.

Do one of the following based on the option you selected:

Recovery email

Locate the “Reset your Adobe ID password” email and click the link provided. The Reset your password window opens in your web browser. Enter your new password twice, and then click Reset my password.

Password recovery by email (Reset your password screen)

Recovery text

Enter the six-digit verification code from the text message in the Check your phone window, and then click Verify.

Password recovery by mobile phone (Check your phone screen)

NOTE:

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